Returns & Exchanges

At Pixie Woo Accessories, we want you to be completely enchanted by your purchase. If you are not satisfied, you may return or exchange your items within 30 days of delivery provided they are in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your accessories in their original Pixie Woo packaging, ensuring all tags and protective seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund or ship your new selection within 5-7 business days.